eak77's Privacy Policy — Your information is safe with us

Welcome to eak77. We believe your personal information belongs to you. This privacy policy clearly explains what information you share with us while using the eak77 platform — how it is collected, where it is stored, how it is used, and what rights you have.

This policy applies to the eak77.org website and our mobile application. Please read it carefully before registering — creating an account on eak77 means you agree to this privacy policy.

1 What information is collected

We collect various types of information when you register and use the eak77 platform. This information comes from two main sources — what you provide directly and what is collected automatically through your use of the platform.

2 How We Collect Information

Eak77 collects your information in several ways. We always aim to collect only what is necessary.

• Registration Form: Information you provide when creating your account.
• KYC Verification Process: Upload of ID documents, selfies, or other supporting documents.
• Payment Transactions: Information received from payment gateways during deposits and withdrawals.
• Cookies & Tracking Technologies: Collected automatically when you visit the website.
• Customer Support Contact: Records of interactions via chat, email, or phone.
• Third-Party Sources: Identity verification providers and payment processors.

3 Purpose of Data Use

Eak77 uses your information only for specific, legitimate purposes. We never sell your data or use it unnecessarily.

• Creating and managing accounts and ensuring all platform services are delivered.
• Age and identity are confirmed through KYC verification to prevent misuse.
• All financial transactions, including deposits and withdrawals, are processed securely.
• Detecting and preventing money laundering, fraud, and suspicious activity.
• Personalized game recommendations and offers based on your preferences.
• Conducting analytics and research to improve platform services.
• Meeting legal obligations and preparing regulatory reports.

4 Data Sharing & Disclosure Policy

In limited circumstances, eak77 may share your information with third parties. In every such case, strict rules are followed:

• Payment Providers: Mobile Banking, Nagad, Rocket, Bank — only the information necessary to process transactions.
• Identity Verification Services: Trusted third-party providers handle document verification as part of the KYC process.
• Legal Authorities: Upon a court order or a lawful request from a government authority.
• Security Partners: Fraud detection and cybersecurity specialists.
• Business Restructuring: In the event of a business merger or sale — the same policy will continue to apply.

5 Cookies & Tracking Technologies

Eak77 uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly. We use three types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure site security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: Used to understand how the platform is used — can be disabled in your browser settings.

You can reject non-essential cookies at any time by adjusting your browser's cookie settings. Please note that doing so may affect the functionality of certain features.

6 Data Retention Period

Eak77 does not retain your information longer than necessary. Specific retention periods apply to different types of data:

• Account Information: For the duration of the active account and 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after verification, or longer if required by law.
• Customer Support Records: 3 years after last contact.
• Technical Logs: Up to 12 months for security purposes.

7 Data Protection Measures

Eak77 protects your data using industry-leading security measures. Our security framework is continuously monitored and updated.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) secures access to your account.
• Regular security audits and penetration testing are conducted.
• Real-time monitoring to detect suspicious logins or unusual account activity.
• Restricted access policy — only authorized personnel can view specific data on a need-to-know basis.

8 Your Data Rights

Eak77 believes you have the greatest right over your own data. You may exercise the following rights at any time:

To exercise these rights, contact our support team. We respond to every request within 30 days.

9 Information for Children & Minors

Eak77 strictly provides services to users aged 18 and above. We do not knowingly collect information from minors. If you believe a minor's data has been collected by mistake, contact us immediately — the relevant account and data will be deleted without delay.

10 International Data Transfers

Eak77's servers are primarily located in the Asia-Pacific region. If your data needs to be transferred to another country for any reason, we ensure that equivalent data protection standards are in place at the destination. We do not transfer data internationally to any third party without a Data Processing Agreement (DPA).

11 Policy Change Notification

Eak77 reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. Every request is taken seriously.